BikeNet 2.0 betaDirect contact
Email the OG Bike Works team.
Use one address for general questions, sales, BikeNet, NXS, and customer support. A clear subject line helps us route your message quickly.
Email support@ogbikeworks.comContact OG Bike Works
Let’s talk bikes.
We’re here to help.
Choose the path that fits your question, or send the team an email directly. BikeNet, NXS, setup, sales, and service all start here.
NXS sales
Is NXS right for my bike?
Tell us about your bike, drivetrain, rear derailleur, cassette, and where you ride. We will help you evaluate compatibility.
Ask about NXSProduct + app support
Need help with BikeNet or NXS?
Start with setup guides and common support paths, or email us with the phone, bike, and product details involved.
Visit supportOrders
Checking an existing order?
Use the secure shop account to review order history. Include the order number when emailing us about a purchase.
View shop accountBikeNet 2.0
Want to help test the next release?
The current BikeNet app supports NXS. Request early access if you want to test the broader BikeNet 2.0 experience on real rides.
Join the 2.0 beta