Contact OG Bike Works

Let’s talk bikes.
We’re here to help.

Choose the path that fits your question, or send the team an email directly. BikeNet, NXS, setup, sales, and service all start here.

NXS sales

Is NXS right for my bike?

Tell us about your bike, drivetrain, rear derailleur, cassette, and where you ride. We will help you evaluate compatibility.

Product + app support

Start with setup guides and common support paths, or email us with the phone, bike, and product details involved.

Orders

Use the secure shop account to review order history. Include the order number when emailing us about a purchase.

BikeNet 2.1

Report a problem, suggest an improvement, or tell us what worked well. You do not need to be a beta tester to help shape BikeNet.

Direct contact

Use one address for general questions, sales, BikeNet, NXS, and customer support. A clear subject line helps us route your message quickly.