Get BikeNet 2.1Support Center
Keep your ride
shifting.
Whether you are opening the box, fine-tuning a shift, or checking an order, start here.
BikeNet 2.1
Report a problem or share an idea
Tell us what happened, what you expected, or what would make your next ride better. All feedback is welcome.
Share feedbackGet started
Setup instructions
Download the quick-start guide, install BikeNet, and explore the new BikeNet 2.1 release.
Start setupAsk & learn
Community forum
Browse real installation examples, setup videos, documentation, and answers from NXS riders.
Visit communityOrders
Shop account
View your customer account and order history through the secure OG Bike Works storefront.
View ordersProduct care
Warranty & service
Review the claim checklist and contact us when a product needs inspection or service.
Get warranty helpStill stuck?
Talk to a real person.
Include your order number and a short description so we can help faster.