Getting started
Learn your way around the app and set up your account, permissions, units, and other preferences.
Help CenterBuilt for your ride
Clear answers for BikeNet rides, bikes, sensors, training, NXS shifting, and everything that connects them.
Popular: FTP, ANT+, Auto Lap, Riding Zone
A quick tour of Stable, Ride, History, and More.
→Getting startedSign in and manage your accountSign in with Google, sign out, or permanently delete your BikeNet account.
→Getting startedPermissions and phone settingsWhy BikeNet asks for location, Bluetooth, notifications, camera, and file access.
→Getting startedLanguage, units, and currencyChoose how BikeNet displays text, ride measurements, and bike values.
→Ride & navigationStart, pause, and finish a rideStart recording, manage stops along the way, and save the finished ride to History.
→Ride & navigationChoose a bike and check sensorsMake sure the right bike, drivetrain, and sensors are used for a ride.
→Ride & navigationCustomize ride screens and data boxesBuild swipeable layouts that show the information you want while riding.
→Ride & navigationRide metrics referenceA guide to the speed, distance, time, effort, navigation, gear, and lap fields you can add to a ride screen.
→Ride & navigationAuto-pause and Auto LapLet BikeNet handle stops and divide a ride into useful sections.
→Ride & navigationDestinations and Favorite PlacesNavigate to a searched place, a point on the map, or a saved favorite.
→Ride & navigationUse a Strava routeLoad cycling routes from Strava and follow them in BikeNet.
→Ride & navigationSpoken directions and going off routeControl voice guidance and understand route recovery.
→Ride & navigationRestore an interrupted rideContinue an unfinished ride after the app closes or the phone restarts unexpectedly.
→SensorsBluetooth and ANT+ explainedLearn how Bluetooth and ANT+ sensors connect to BikeNet, and which option to choose.
→SensorsPair and manage sensorsAdd sensors to a bike, check their status, replace them, or remove them.
→SensorsSpeed, cadence, and wheel sizeLearn what speed and cadence sensors measure and how the correct wheel size improves accuracy.
→SensorsHeart-rate and power sensorsConnect a heart-rate monitor or power meter and troubleshoot missing readings.
→SensorsHow estimated power worksLearn how BikeNet estimates watts when there is no power meter, and when not to rely on that number.
→SensorsANT+ bike-light controlPair a compatible ANT+ light, check its battery, and control the modes it supports.
→Stable & maintenanceCreate and edit a bike in StableAdd a bike to Stable and keep its photo, specifications, value, and mileage up to date.
→Stable & maintenanceComponents and bike valueRecord the mechanical parts and accessories that make each bike unique.
→Stable & maintenanceWheelsets, cassettes, and chainringsRecord wheelsets and keep each rear wheel matched with the correct cassette.
→Stable & maintenanceService records and remindersLog maintenance and receive date- or mileage-based reminders.
→Training & analysisHeart-rate zones, Max HR, and LTHRSet heart-rate zones using maximum heart rate, lactate threshold, or your own boundaries.
→Training & analysisFTP and power zonesUnderstand Functional Threshold Power and BikeNet’s seven-zone power model.
→Training & analysisUse Riding ZoneRide inside a chosen cadence and power window with simple shift guidance.
→Training & analysisRide History, summaries, and chartsReview route, time, elevation, performance, batteries, sensors, and laps.
→Training & analysisShifting and gear analysisSee where, how often, and in which ratios you shifted.
→Training & analysisUnderstand Shifting IntelligenceUnderstand the shifting patterns BikeNet finds within one ride and across comparable rides.
→Training & analysisExport GPX, FIT, and CSV ride filesChoose the right file format and protect sensitive ride data.
→NXSInstall NXS and get started with BikeNetDownload the NXS setup guide, install the BikeNet app, and find help with your first setup.
→NXSAdd an existing NXS systemFind a configured rear shifter and import the bike stored on it.
→NXSAdd and identify NXS componentsClaim the correct derailleur, remote, or dropper and assign its position.
→NXSRear derailleur setup and tuningHome the motor, set cassette endpoints, and fine-tune each gear.
→NXSUse Cable adjustMove every rear shift point together after cable tension changes.
→NXSSet NXS shift behaviorChoose startup gear, overshift, dwell, and multishift timing.
→NXSButton mapping and gear lockoutChoose what Pod buttons control and which gear positions can be skipped.
→NXSSecure the rear shifter with a PINReplace the factory PIN and reconnect on another phone.
→NXSUpdate NXS firmwareInstall required or available firmware safely over Bluetooth.
→NXSBatteries, faults, and obstruction protectionReplace or charge NXS batteries and deal safely with a blocked shift or motor fault.
→NXSSystem Check and bike statusRead component health before a ride or support request.
→Cloud & supportCloud sync and Stable conflictsSee what syncs with your account and choose which bike list to keep if there is a conflict.
→Cloud & supportConnect Strava and upload ridesConnect your Strava account, upload completed rides, and understand which details remain in BikeNet.
→Cloud & supportUse the My BikeNet portalReview bikes, ride history, shifting trends, support, and account preferences on the web.
→Cloud & supportDaily BikeNet emailReceive a bike-by-bike summary at the time you choose.
→Cloud & supportDiagnostics and the Connection LogUse recent Bluetooth, ANT+, and ride-recording events to troubleshoot a problem or help support investigate it.
→Cloud & supportContact support and attach useful evidenceCreate a ticket with diagnostics, photos, screenshots, or a ride file.
→Cloud & supportFix a bike or sensor connectionWork through the common causes of missing, weak, or repeatedly disconnected devices.
→Getting startedRegister BikeNet hardwareRegister the serial number from your BikeNet package with your account and support email.
→NXSFront derailleur setup and tuningSet up the front derailleur and make small corrections to its chainring positions.
→NXSAdjust obstruction detectionChoose how readily the motor stops and returns when a shift is blocked.
→NXSUse the Shift load analyzerRecord the motor voltage during a shift and share the result with BikeNet Support.
→Try fewer words, or browse the categories below. You can also contact BikeNet Support from the app.
Start here
Download the NXS setup guide, install the BikeNet app, and find help with your first setup.
Read guide →Start recording, manage stops along the way, and save the finished ride to History.
Read guide →Add sensors to a bike, check their status, replace them, or remove them.
Read guide →Add a bike to Stable and keep its photo, specifications, value, and mileage up to date.
Read guide →Review route, time, elevation, performance, batteries, sensors, and laps.
Read guide →Work through the common causes of missing, weak, or repeatedly disconnected devices.
Read guide →Explore BikeNet
Learn your way around the app and set up your account, permissions, units, and other preferences.
Learn how to record rides, arrange your ride screens, follow a route, and use laps.
Connect and troubleshoot Bluetooth and ANT+ speed, cadence, heart-rate, power, and light devices.
Keep track of your bikes, their parts and wheelsets, mileage, and maintenance history.
Set your training zones, make sense of ride and shifting data, and export your rides.
Set up, tune, update, and troubleshoot your BikeNet shifting system.
Manage syncing and Strava, use the rider portal, and get help when something goes wrong.